Triple 7 Movers Las Vegas

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6/12/2022 Let me say upfront Triple 7 Movers is one of the most unprofessional companies I have ever dealt with. Keith in sales invites you to read their positive reviews but those do not reflect what the majority of people who have hired them for a cross country move have experienced. It all began when Crispin and his team called and said they would be picking up my things two hours early. I told him I was not completely finished with a couple of boxes. He insisted and assured me I’d have time to finish. Wrong. He spent 30 minutes having me read and sign numerous documents on an iPad while the other two guys wrapped the furniture. I would have definitely watched them had I been given the chance. He also asked me to review them on the spot (Google review) He insisted so I wrote a two line positive review which I have since amended. My experience since then has been one of delays, excuses, lack of transparency and communication for 52 days. They will not communicate unless you call or email them first. If you must deal with Lindsay at the LV office, be prepared to deal with her lack of people skills, rudeness, and excuses at every turn. She obviously has not been trained in customer service. She told me my expectations were too high, that I can ask questions but she is not required to answer them. What? She will tell me what I need to know when she feels it’s necessary. She doesn’t realize it’s the other way around when someone is paying your company to provide a service. I paid $3000 to move my deceased mother’s few things that she wanted me to have. A china cabinet, some dining chairs, a dresser, eight boxes, and a pedestal table. The china cabinet base had damage along the edge and the glass top had a 12 inch crack in the wood. Obviously it had been torqued while moving it numerous times from truck to truck. The chairs were damaged because of the cheap quilts and tape they used. I have had professional movers pack my things in the past and the quilts they used were very thick and heavy. The ones Triple 7 used were thin and almost paper-like. The edges of the chairs poked right through the quilt! A table arrived broken off of its base. One box was crushed and items were not the way I had packed them. This was terribly disappointing. I will not go into all of the other problems I had to deal with in the past two months with this company. The only helpful person I dealt with was Ivan, who handled the final four days of this move. He was my delivery person. He worked for a completely different company in Oregon and took over the move after the Triple 7 truck was in the shop for two weeks in St Louis with no repair date in sight. My delivery arrived on 6/11/2022, 10 days late. Ivan and Rachel were on time and were extremely nice. He made note of all the damages. They were aware of what I had gone through with Lindsay and wanted to make it right. He gave me a $300 credit ($30 per day when late x 10) and I paid him the balance due in cash. If he had not communicated with me by text, I would have been in the dark about my delivery. FYI…Moving companies are not well regulated. You need to be extra cautious when hiring one. The fine print releases them from any liability. You won’t get reimbursed anywhere near what your items are worth. Once they have your items and half of your money, be prepared to be ignored and items to arrive damaged. Before you hire any moving company, dig deep on the internet for moving company reviews on other websites. Don’t just look at Google or Yelp reviews. Your eyes will be opened. Hopefully you will have a better experience than I.

They came highly recommended from my supervisor at work. I highly recommend them as well. They are super professional and efficient. Very careful when packing up your furniture and dismantling if needed. Very friendly movers and courteous when dealing with the sales department on the phone. Also very accommodating to your needs. I will definitely be using them again in the future and recommending them to all my friends and family. Thank You guys for a wonderful job and amazing service. 🌝

Triple 7 Movers was amazing!!!! George, Ryan and Jose A. did a fantastic job! They were very careful, efficient, professional and very nice! I would definitely recommend them! And I will 100% use Triple 7 Movers again!